​At Pedal Crue, we stand behind every ramp we make. If something’s not right, we’ll do our best to sort it quickly.

We design our ramps to be tough, portable, and fun — but to keep them performing at their best, a little care goes a long way.

Keep it dry

Our ramps are made from high-quality birch plywood.
To keep them strong and stable:

Always store them in a cool, dry place (like a garage or shed).

Don’t leave them outside in the rain or damp.

Let them dry fully before storing if they get wet.

Keep them off the ground — moisture can creep in and cause warping or swelling.

Wood and water don’t mix — keeping your ramp dry means it’ll ride smoother and last longer.

Assembly & Use
​
Follow the included instructions carefully.

Use only the supplied hardware and tools.

Make sure the ramp sits flat and stable before riding.

Always wear proper safety gear — helmet, pads, the works.

If you spot loose bolts or cracks, stop using the ramp and check it before continuing.

Looking after your gear

Wipe ramps down with a dry or slightly damp cloth after use. Avoid harsh cleaners or pressure washers.
Check bolts regularly, and tighten if needed — a quick tune-up keeps everything feeling solid and safe.

End of life

When it’s time to retire a ramp, please recycle wood and metal parts responsibly.
Let’s keep the ride clean 🌎

 

 

​

Returns
​

Changed your mind? No worries.
You can return any unused, unassembled product within 14 days of receiving it — just make sure it’s still in its original packaging.
You’ll just need to cover the return postage unless the item is faulty or incorrect.

If your ramp arrives damaged or not what you ordered, drop us an email within 48 hours with a few photos, and we’ll fix it fast — replacement, refund, or repair, no hassle.

We can’t take back:

Used or modified products

Custom or made-to-order ramps

Items damaged from improper use or storage

Refunds are processed within 14 days once the returned product lands back with us.

​
Warranty

Every Pedal Crue ramp comes with a 12-month manufacturer’s warranty covering material and manufacturing defects under normal use.

The warranty doesn’t cover:

Wear and tear

Damage from misuse, neglect, or incorrect assembly

Water or weather damage (see our care guide below)

To make a claim, email us at [insert your contact email] with:

Your order number or proof of purchase

Photos of the issue

A quick description of what happened

We’ll get back to you quickly with a solution — repair, replacement, or refund.

​