At Pedal Crue, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and look after your data when you visit our website or make a purchase from us.

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 1. Who We Are

Pedal Crue is a UK-based independent business specialising in self-assemble ramps and accessories for riders and builders.

If you have any questions about this policy or how we handle your information, you can contact us at:  sales@pedalcrue.co.uk
 

 2. What Information We Collect

We collect information that helps us process orders, improve your experience, and stay in touch responsibly.

This may include:

• Your name, email address, and contact details

• Delivery and billing address

• Payment information (processed securely through Wix or a third-party provider — we do not store card details)

• Order details and communication history

• Website usage data (such as pages visited, via cookies or analytics tools)

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3. How We Use Your Information

We use your data to:

• Process and deliver your orders

• Manage payments and refunds

• Communicate order updates and customer support

• Improve our website, products, and services

• Send marketing emails (only if you’ve opted in)

• Comply with legal obligations (e.g. accounting or tax requirements)

We only collect and use the minimum information needed for these purposes.

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4. Sharing Your Data

We value your trust — we never sell your data.

We only share information with:

• Payment processors (e.g. Wix Payments, PayPal) to handle secure transactions

• Delivery partners (e.g. Royal Mail, DPD, Parcelforce) to ship your orders

• Service providers that help us operate the website (e.g. Wix platform, analytics tools)

All third parties are required to keep your data safe and use it only for the purpose we specify.

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 5. Cookies

Our site uses cookies to make your browsing smoother and to understand how visitors use our website.
You can manage or disable cookies through your browser settings at any time.

We may use:

• Essential cookies – to keep the site running smoothly

• Performance cookies – to track how our website is used

• Functional cookies – to remember your preferences

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6. How We Store and Protect Your Data

Your data is securely stored within Wix’s platform and associated service providers who comply with UK GDPR and industry standards.
We take appropriate security measures to prevent unauthorised access, disclosure, or loss of data.

We keep personal information only as long as necessary for business, legal, or tax purposes.

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 7. Your Rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you

• Request corrections to inaccurate information

• Ask us to delete your data (where legally possible)

• Withdraw consent for marketing communications at any time

To exercise any of these rights, please email sales@pedalcrue.co.uk

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 8. Marketing & Communication Preferences

If you subscribe to our mailing list, we’ll send occasional updates about new ramps, launches, or special offers.
You can unsubscribe anytime by clicking the “unsubscribe” link in our emails or contacting us directly.

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 9. Links to Other Websites

Our website may contain links to other websites (e.g. social media or delivery tracking).
We’re not responsible for the content or privacy practices of those sites — we recommend reviewing their privacy policies too.

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10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in how we operate or comply with legal requirements.
The latest version will always be available on our website.

Last updated:  October 2025